BLUE HAMMER CREW RESOURCE PAGE:

This page contains training, tools and standard procedures while working with Blue Hammer.

PROCEDURES:

JOB MANAGMENT FOR TECH:

PRE-JOB

1. Book the job with the office

2. Talk job scope with the estimator

3. Call client to confirm time (at least the day before)

JOB

4. Call office let know you are in route

5. Walk job with client

    a. look over each item on estimate

    b. adjust time as needed to each line items as you see fit

    c. approve cost and read over the 8 points on the service agreement

    d. get signiture

    e. preform work

    f. walk job at end with client

    g. collect approval signiture and payment

POST-JOB

6. Call the office and inform them of:

    a. job is completed

    b. payment status

    c. addtional estimate/work requested by client

    d. your next stop

    e. your hours